22-08-2026
Welcome
Clintel Systems
Announcements
New
Redmine has been upgraded, see what's changed
status
Medicare and ECLIPSE operating normally
Release
CareRight 7.21.0 has been released
Info
AI Assistant in the CareRight Manual answers most questions instantly
security
Turn on two-factor authentication for your account
privacy
No patient identifiable information in tickets or attachments
Information
Welcome to the Clintel Systems Webdesk¶
Raise and track your CareRight support requests here.
🎫 Raise a request
Use New issue above.
Tell us what you expected, what actually happened, and include a screenshot if you can.
🚨 Urgent or system down
Call 8203 0500, 8am to 5pm ACST/ACDT, Monday to Friday.
Outside these hours, email us and we will pick it up the next business day.
💡 Try this first
The CareRight Manual has an AI Assistant that answers most questions instantly.
🛡️ Secure your account
Turn on two-factor authentication. Takes a minute, and protects every ticket you can see.
🔒 Privacy
Please don't include patient identifiable information in tickets, comments or attachments.